Shipping Policy

Buying Muscleology Products

Making a purchase with us at Muscleology is easy! Just browse our Products section, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Order” and you will be asked for a few details that we need to be able to satisfy the order.

We accept all major credit card payment. If you are shopping from North America or anywhere else, place your order with a money order or C.O.D.

We accept Visa, MasterCard, Discover, American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, mail or through our secure shopping cart.

If mailing in your payment, your order will be processed upon receipt of your check or money order.

Shipping & Handling

Orders are normally shipped UPS Ground. Price may vary on Next Day, 2nd Day, and 3 Day Select depending on the destination.

Delivery Schedule

We process orders within 24-48 hours upon receiving them. All orders shipped UPS unless requested otherwise. UPS orders should arrive within 1-7 business days depending on your zip code.

Back Orders

If your item is not in stock, we will backorder for you. You will always be e-mailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from within the United States, sales tax will be applied to all items that are taxable. Our business is operated from Florida. All vitamin and supplement orders are tax-free; tax charges for clothing and video orders will be added to your final bill. If you are paying by mail, please include the proper tax amount with your payment.

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128-bit encryption. They are decrypted only after they reach our computer. They are not held in clear text on any web site.

Guarantee

Most products have a 15-day money back guarantee. Return unused portion in bottle for purchase price. Products that are returned due to a taste issue do not apply unless there is an adverse effect. Most products need at least 1 month to see effectiveness.

Reaching Us

If you need to reach us, please e-mail us at info@muscleology.com, or call (877) 283-4338, or write to us at:

Muscleology Sports Nutrition
2407 SE Dixie Hwy
Stuart, FL 34994

Privacy Policy

This privacy policy is for our customers! NTS, LLC has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information-gathering and dissemination practices for this Web site.

Our site uses an order form for customers to request information, products, and services. We collect visitors’ contact information (e-mail address) and financial information (account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer’s contact information is used to get in touch with the visitor when necessary. Financial information that is collected is used to bill only the user for products and services. This information will not be sold to other companies or private business.

Finally, if you have any questions about this privacy statement, the practices of this site or your dealings with this Web site, you can contact us at: info@muscleology.com

Shop With Confidence

You can shop at Muscleology.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

* 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

* Industry leading encryption hardware and software methods and security protocols to protect customer information.

* Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy

Muscleology.com is registered with the Authorize.Net Verified Merchant Seal program.